You can return most items sold by Globalsystemsit.com within 20 days from the ship date. To qualify, simply initiate the return within 20 days from the ship date and ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, etc., and shrink wrap for Book, Music, and Video products). We must receive your item back within 30 days of when we originally shipped it to you. Please allow us 14 days from the time we receive your item to process your return. To Return Merchandise, please provide the following Information to: globalsystemsit RMA Name Address Phone# Order# Reason for the return e-mail address Once we receive this information a customer service representative will contact you with specific return information.
Shipping charges are not refundable and customers are reponsible for shipping charges on returned items No credit refund are offered for returns that are missing manufacturer's warranty cards and/or promotional items For your protection, we suggest all returns be sent back by a traceable carrier and we recommend you fully insure shipment in case of loss or damage. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee and less a restocking fee of $4.95 per-item OR 15% (instead of the $4.95 per-item fee) if it is an unauthorized returns. For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase. Allow 10- 15 days for credit to be applied.
Globalsystemsit.com strives to resolve all issues with any purchases. Most products are cover under manufacturer warranty. We strongly recommend to save all manufacturers warranty information. After 10 days of purchase any issues with the product may be handled through the manufacturer
